Payment Policies
Gold rate policy
The Gold rate for any product, is taken on the date of delivery of the product, unless you pay the gold amount fully at booking time. You can chat with us on checkout to pay the gold amount fully and reserve the rate.
We offer a 5% downpayment facility on checkout, but that is only the booking confirmation amount and not the gold rate booking amount.
Payment Policy
For all products booked on this website, social media channels of Inarra and through direct chat, atleast 5% amount has to be paid as booking amount. This is the confirmation amount to process any order. We also offer custom payment facility for ease of payment.
If you wish to book the gold rate at the time of booking, you can pay the entire gold amount also. Otherwise gold rate is taken, at the date of delivery.
100% of the pending amount, has to be paid prior to dispatch of the product to complete the order and delivery.
Exchange / Upgrade / Buy back & Refund Policy
Exchange & Upgrade
Inarra provides 90% of the diamond value and 100% of the prevailing gold value, provided the product is in good shape and you have our original invoice. Making Value and GST are deducted completely.
Buybacks and Refund Policy
We do not offer any cash buy backs or refund of the product if you are simply bored of it. If you want you can exchange or upgrade your product!
Shipping and Delivery policy
Shipping Policy
Inarra provides 100% secure insured shipping within India free of charge. In addition, Inarra also collects the items for repairing and sizing issues from the clients free of charge within India and then delivers it free again. This is applicable to all major cities in India, only.
International shipping is not provided and fulfilled by Inarra, as of now.
Returns Policy
Returns within 7 days of delivery is accepted, provided there are manufacturing defects.
Expected delivery time
Any product ordered directly on this website, or placed through whatsapp are delivered within 2 weeks of confirmation and booking amount. In stock items, can be dispatched and delivered within 1 week.
Once your order is placed, a team member will get in touch with you and coordinate the timeline!
Certifications and Repair Policy
Jewellery certification
We are a 100% IGI certified brand and use EF-VVS/VS diamonds in all our jewellery. Our diamonds are CVD type IIA in nature.For all solitaires pieces 1ct and above, IGI Certificate is complimentary!
Jewellery repair
Inarra guarantees lifetime repair of any jewellery sold by it, at a cost depending on the nature of the repair.
Jewellery Sizing and Engraving
Every product with a customizable size ( bracelets, rings and bangles ) have size drop down menus during selection with size guides. If ordering on whatsapp please mention the accurate sizes.
We offer free engraving on every product. Please mention it to our team member when they chat with you on order confirmation.
Why Labgrown?
Are Lab Grown Diamonds Real Diamonds?
Yes, lab grown diamonds are real diamonds. They have the same carbon structure and chemical composition as natural diamonds. The only difference is their origin—lab grown diamonds are created in controlled environments instead of being mined from the Earth. They sparkle the same, come in the same shapes and sizes, and share similar color and clarity characteristics.
Why Choose Lab Grown Diamonds?
Two major reasons are ethical sourcing and value. Lab grown diamonds avoid the environmental damage and ethical concerns associated with mining. They’re not linked to conflict zones, and no large-scale excavation is involved. In fact, diamonds created above the Earth are often purer, with fewer imperfections and less internal stress than their natural counterparts.
Why Are Lab Grown Diamonds More Affordable Than Natural Diamonds?
Lab grown diamonds are produced using advanced technology and don’t involve costly mining, transportation, or artificially controlled scarcity. Because of this, they typically come at a significantly lower price point while maintaining the same quality as their natural counterparts.
Is the Jewellery Certified?
We use EF-VVS/VS grade stones in our jewellery. A certificate for the jewellery can be provided upon request at an additional cost, which is paid directly to the certifying agency. For all solitaire pieces of 1 carat and above, certification is included and provided based on the laboratory used.
What Does IGI Say About Lab Grown Diamonds?
The International Gemological Institute (IGI) provides detailed information and grading for lab grown diamonds. For a visual explanation, you can watch this video by IGI:Watch Video.
How Can I Trust Buying Diamonds Online?
Trust is essential when buying diamond jewelry online. Look for sellers with proven industry experience and positive customer reviews. Reputable online jewelers are transparent, provide certification, and are easily reachable for any questions or concerns.
Something still on your mind?
We would love to help you out! Please send us an email at info@inarraatelier.com you can also use our Live Chat by selecting the speech icon on the bottom right corner of our website and you can always Whatsapp us on +919830031479.
